Friday, February 5, 2010

DMNews: Men's Wearhouse names CMO, mothers' nonprofit launches text campaign

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Today's News


Men's Warehouse names Ridgway-Cross CMO

Mary Elizabeth Hurn

Men's Warehouse has named Diane Ridgway-Cross SVP and CMO. She joins the company from Mullen Advertising, where she was director of new business and managing partner of Frank about Women, the agency's women-focused consultancy. Men's Warehouse announced the appointment on February 4.
 

Coalition of groups launches text initiative to help low-income moms

Mary Elizabeth Hurn

Nonprofit the National Healthy Mothers, Healthy Babies Coalition and the US Office of Science and Technology Policy are spearheading "Text4Baby," a free mobile health initiative aimed at low-income pregnant women and new mothers. The groups are working with mobile technology platform Voxiva and various mobile providers on the cause effort, which launched February 4.
 

DMA names Allen interim president, CEO

Nathan Golia

The Direct Marketing Association named Robert Allen, former president and CEO of the Vermont Country Store, its interim president and CEO effective February 5. He will fill the role while the trade group searches for a permanent replacement for John Greco, who resigned as president and CEO last month.
 
BBDO NY names three executive creative directors

BBDO NY names three executive creative directors

Kevin McKeefery

BBDO New York named three new executive creative directors this week. They will each begin work at the firm by March 1.
 

Ogilvy hires Richards to integrate client work across practices

Frank Washkuch

Ogilvy & Mather named Ben Richards to the newly created position of worldwide head of strategy this week. He will work to integrate the agency's client work across its various practices, including direct marketing.
 

TechNewsletters.com hires Worldata for list management

TechNewsletters.com awarded Worldata management of its e-mail file on February 4. The previous manager was Plattform Advertising.
 

From the print edition

Companies can make Twitter a part of their business practice

Companies can make Twitter a part of their business practice

Alex Dayon, SVP of customer service and support applications, Salesforce.com

We look at social media as a system. From the business perspective, it is really the relationship between customers, and you can always get smarter about customer relationships. Social media creates a massive disruption in the world of customer relationships, and marketers need to pay heed.
 
Employees who interact with customers should show authenticity and passion

Employees who interact with customers should show authenticity and passion

Jeffrey Rohrs, VP of marketing, ExactTarget

Authenticity is a key part of social media marketing. Social media strips away a lot of the barriers that companies face due to the nature of media. The people are the new mass media; the gatekeepers are gone. If you are going to participate in conversations online, they are not going to happen on your own ground.
 

Today's lists and databases

Renters by Complex Name and Rent Amount

New list — Renters by Complex Name and Rent Amount — Dunhill International List Co. — This file contains people who rent homes in 125,000 different apartment complexes.
 

Dow Jones Never Lose Trading Investors

New list — Dow Jones Never Lose Trading Investors — Macromark — This file contains financially motivated individuals searching the Internet for stock trading opportunities. They came across this one, calling a 1-800 number to enroll. The file is 55% female.
 

Newborns, Tots and Beyond

New list — Newborns, Tots and Beyond — eTargetMedia.com — This file contains parents of children in the age range prior to kindergarten, ranging from newborns through five years old.
 



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Thursday, February 4, 2010

DMNews Database Weekly: Razorfish hires Zell to build out CRM

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News


Razorfish hires Zell to build out CRM

Nathan Golia February 03, 2010

Razorfish appointed John Zell VP of customer relationship technology solutions on February 1 as part of the agency's effort to increase its CRM presence.
 

InterContinental Hotels launches campaign against Hilton loyalty changes

Mary Elizabeth Hurn February 03, 2010

InterContinental Hotels Group (IHG) launched a campaign for its Priority Club Rewards (PCR) on February 3, drawing attention to recent changes to competitor Hilton's HHonors loyalty program. It incorporates direct mail, e-mail and Web marketing to members of both programs.
 

Nonprofit launches effort promoting hiring of people with disabilities

Mary Elizabeth Hurn February 03, 2010

Nonprofit group Health & Disability Advocates launched a national ad campaign this week promoting the hiring of people with disabilities. The ads, which are running online, on TV, in print and on billboards, drive consumers to www.thinkbeyondthelabel.com, where they can find information and opt in for a quarterly newsletter.
 

Infogroup cuts 40 jobs

Frank Washkuch February 02, 2010

Infogroup, in the midst of a company-wide rebranding initiative and sale speculation, laid off 40 employees this week.
 

Dove launches campaign for men's line, including social, e-mail opt-ins

Mary Elizabeth Hurn February 02, 2010

Unilever's Dove brand has launched an integrated campaign for its Men+Care line of skin products, including social media, TV and a microsite, DoveMenCare.com. The effort was aided by agency Mindshare.
 

Budco acquires Direct Group divisions

Nathan Golia February 01, 2010

Budco, a Highland Park, MI-based marketing firm, announced its acquisition of two divisions of Direct Group on February 1. Direct Group's Piscataway, NJ database management and marketing analytics group and its Robbinsville, NJ fulfillment center will move under Budco management.
 

Valassis, News America Marketing settle suits in $500M agreement

Kevin McKeefery February 01, 2010

Media and marketing services company Valassis has agreed to settle its pending lawsuits against News Corp.-owned News America Marketing. NAM will pay Valassis $500 million as part of the agreement, reached on January 30.
 
Brands kick off CRM at big game

Brands kick off CRM at big game

Dianna Dilworth February 01, 2010

Once the domain of splashy branding campaigns, this year's Super Bowl broadcast will feature ads built around social media and loyalty marketing.
 

Column


Segmentation for fun and profit

David King, CEO of Fulcrum

With the arrival of the new year - and new marketing budgets - companies are exploring how to develop and implement new customer segmentation. Here's how marketers can plan for a segmentation that is more useful and profitable.
 

DMNews' Essential Guide to Lists, Database Marketing & Data Services

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists and Databases is now available as a PDF file. Click on the image or headline to download it.
 





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DMNews: InterContinental targets Hilton with campaign, disabled advocacy group launches hiring push

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Today's News


InterContinental Hotels launches campaign against Hilton loyalty changes

Mary Elizabeth Hurn

InterContinental Hotels Group (IHG) launched a campaign for its Priority Club Rewards (PCR) on February 3, drawing attention to recent changes to competitor Hilton's HHonors loyalty program. It incorporates direct mail, e-mail and Web marketing to members of both programs.
 

Nonprofit launches ad campaign promoting disabled hires

Mary Elizabeth Hurn

Nonprofit group Health & Disability Advocates launched a national ad campaign this week promoting the hiring of people with disabilities. The ads, which are running online, on TV, in print and on billboards, drive consumers to www.thinkbeyondthelabel.com, where they can find information and opt in for a quarterly newsletter.
 

Sheraton debuts digital campaign touting renovations

Dianna Dilworth

Starwood's Sheraton Hotels & Resorts brand launched its first marketing campaign in two years on February 3, calling consumers to "rediscover Sheraton." The campaign encourages travelers to take a fresh look at the hotel brand, which has refurbished many locations following a three-year global brand overhaul.
 

Razorfish hires Zell to build out CRM

Nathan Golia

Razorfish appointed John Zell VP of customer relationship technology solutions on February 1 as part of the agency's effort to increase its CRM presence.
 

Nutella Canada names Critical Mass AOR

Kevin McKeefery

Confectionary company Ferrero named Critical Mass its interactive agency of record for Nutella Canada after a comprehensive search.
 

From the print edition

Engage with consumers via social media, but be truthful and careful when doing so

Engage with consumers via social media, but be truthful and careful when doing so

Samer Forzley, VP of marketing, eBillme.com

People in general are going to talk about your brand, and how they experience your products and services. Those conversations will be both positive and negative. If it's a good discussion, some tips that I would suggest are to be thankful and engage and recognize the consumers, and reach out and say what you think as well. It is someone giving you a high five, in a way, by using social media.
 
Many best practices for social media are already in place in traditional CRM areas

Many best practices for social media are already in place in traditional CRM areas

Joe Hughes, senior executive, Accenture

Two years ago, social media was all about "Wow, Facebook and Twitter - get on those!" Last year, what you would hear was, "Wow, I need to look at all this stuff, and there are tools I can use to analyze all of that material out there." A ton of vendors popped up and provided services in that space.
 

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Today's lists and databases

Stratford Career Institute

New list — Stratford Career Institute — Adrea Rubin Management — This file contains buyers and inquirers from a correspondence school. Stratford's primary student population range in age between 24 and 44, and have an average household income of $40,000. They are 65% female and spend an average of $700 per order.
 

Canadian Interiors

New list — Canadian Interiors — Cornerstone Group of Companies — This file contains 90% controlled and 16% paid subscribers to Canadian Interiors magazine, which covers the fields of interior design and interior architecture.
 

ActionBase Registered Voters & Political Contributors

New list — ActionBase Registered Voters & Political Contributors — Focus USA — This file contains registered voters. It includes known supporters of political candidates by party affiliation who share their values and have the same views on important issues.
 



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Wednesday, February 3, 2010

DMNews: Sara Lee launches interactive push, Harte-Hanks releases Q4 results

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Today's News


Sara Lee calls consumers to 'Save the Earth' with interactive push

Dianna Dilworth

Sara Lee's EarthGrains brand launched a campaign on February 2 to promote that some of its whole wheat bread products are using Horizon Milling's Eco-Grain wheat, an environmentally friendly grain. The "Plot to save the Earth, one field at a time" effort, created by Ogilvy & Mather, incorporates social media and an interactive Web site, as well as digital advertising, in-store promotions and TV ads.
 

Harte-Hanks' Q4 2009, year-long revenue down

Kevin McKeefery

Direct and targeted marketing firm Harte-Hanks' fourth quarter 2009 revenue was down more than $50 million, or 19%, year-over-year. Total revenue fell from just under $270 million in Q4 2008 to $217 million for Q4 2009, according to the company.
 

Infogroup cuts 40 jobs

Frank Washkuch

Infogroup, in the midst of a company-wide rebranding initiative and sale speculation, laid off 40 employees this week.
 

Dove launches campaign for men's line, including social, e-mail opt-ins

Mary Elizabeth Hurn

Unilever's Dove brand has launched an integrated campaign for its Men+Care line of skin products, including social media, TV and a microsite, DoveMenCare.com. The effort was aided by agency Mindshare.
 

UPS reports Q4 2009 revenues down 2.5%

Frank Washkuch

Shipper UPS reported fourth-quarter 2009 revenues of $12.4 billion on February 2, a 2.5% drop year-over-year from the $12.7 billion earned during the same period of 2008. Its full-year 2009 revenue dropped 12% from 2008 to $45.3 billion.
 

RH Donnelley emerges from bankruptcy as Dex One

Nathan Golia

Yellow Pages and local search company RH Donnelley emerged from Chapter 11 bankruptcy protection on February 1 under a new name: Dex One Corporation. The company will continue to offer its Dex-branded suite, which includes online and mobile search services, print yellow pages directories, voice-search platforms and pay-per-click networks.
 

Victoria's Secret adds two lists to SMS relationship

Lingerie cataloger Victoria's Secret has extended its relationship with Specialists Marketing Services, awarding the list manager oversight of its Canadian Buyers & Inquirers and International Buyers files.
 

From the print edition

Should privacy be a marketers top priority?

Consumers continue to voice concern about the privacy of their data. But should data privacy issues be at the top of a marketer's priority list? Two experts debate the topic.
 
JCPenney pioneers postal intelligence

JCPenney pioneers postal intelligence

Carol Krol

JCPenney's postal affairs manager Ty Taylor discusses the retailer's catalog and mail strategy
 

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Today's lists and databases

Al's Liner Insert Program

New list — Al's Liner Insert Program — Scorpion Coatings — Inserts are placed in box units of Al's Liner DIY Bedliner Kits. Each unit costs $100 and purchasers are generally men, ages 18 to 40. Purchasers are typically associated with automotive, hardware, farm, ranch and construction industries.
 

Healthy Now Health Insurance Prospects

New list — Healthy Now Health Insurance Prospects — Estee Marketing Group — This file contains people who are most likely to purchase health insurance. Most of these households have children and are homeowners.
 

Catholic Donor Name Bank

New list — Catholic Donor Name Bank — Direct Media Millard — This file contains donors to some of the largest and most recognized direct mail fundraising organizations in America. They have also made recent purchases through direct mail.
 



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© 2010 Haymarket Media Inc.