Tuesday, May 12, 2009

DMNews' Digital Insider: Still "early days" for Twitter Search


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Still "early days" for Twitter Search

Still "early days" for Twitter Search

Sharon Goldman May 11, 2009

The news that Twitter Search - which is currently simply a search box that trolls Twitter feeds in real-time - will also soon start crawling and indexing the links that Tweets link to, was covered closely last week by many news outlets, with plenty of questions as to whether this function could someday pose a threat to Google and other mainstream search engines.
 

Report: Online customer satisfaction declines

Chantal Todé May 11, 2009

Customer satisfaction with many of the largest online retailers fell 3% since last year, according to the annual Top 100 Online Retail Satisfaction Index from ForeSee Results and FGI Research. The research, which employs the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), is based on surveys of over 22,000 visitors to the top 100 e-retail Web sites by sales volume, as reported in the 2009 Internet Retailer Top 500 Guide. This year's aggregate score of 73 indicates online retailers may be dropping the ball.
 
Companies engage social media for coffee drinkers

Companies engage social media for coffee drinkers

Lauren Bell May 08, 2009

McDonald's national McCafé launch is only the latest social media effort by coffee retailers.
 

Click Forensics offers upgraded platform that identifies convertible traffic

Sharon Goldman May 08, 2009

Click Forensics has announced a new version of its traffic quality management platform, which will now allow ad networks, publishers and advertisers to identify traffic based on its likelihood to convert.
 

Appssavvy partners exclusively with top app developers

Sharon Goldman May 07, 2009

Direct sales company Appssavvy has announced six exclusive partnerships with top social media application companies, whose popular apps include Circle of Moms, Pick Your Five, Texas Hold'em Poker, Friends for Sale and Dogbook.
 

Sears holds on to Acxiom for customer analytics

Lauren Bell May 07, 2009

Sears Holdings Corp. has renewed its longstanding partnership with Acxiom Corp. as part of an effort to improve customer relationships and marketing efforts. The 50+-year-old marketing services contract has been renewed for another three years.
 

Inside Digital

Inside the social graph

Sara Holoubek May 11, 2009

Social media, social networks and now the social graph. The language might sound modern, yet the concept is timeless. Brad Fitzpatrick, a Google engineer and a respected thinker on the subject, describes the social graph as "the global mapping of everybody and how they're related." Fortunately for marketers, technology not only enables connections between people, but between people and brands.
 

Opinion

Customer experience management in the age of social media

Jenny Belser May 11, 2009

Customer experience management starts with an understanding of a customer's perception of their interactions with an organization. With the proliferation of social media, creating a program to effectively manage the customer experience is more complex than ever. Customers have a lot of choices on whether, how and where they interact with your organization and how they get information about products and services. How you respond to these choices determines the customer experience, which in turn defines brand experience and brand equity.
 

The DMNews Essential Guide to Search Engine Marketing

Problem Solver: How can I optimize search during tough economic times?

Problem Solver: How can I optimize search during tough economic times?

May 11, 2009

As economic clouds darken and search spend grows tighter, many search marketers are looking for creative means to retool their strategic planning efforts. One such approach may be simply to focus on what has served them well in the past.
 
DMNews Essential Guide to Search Marketing now online

DMNews Essential Guide to Search Marketing now online

March 30, 2009

The 2009 DMNews Essential Guide to Search Marketing is now available online. Click on the image or headline to read.
 



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DMNews: NALC president: Frequent postage increases avoidable

May 12, 2009

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Today's News


NALC president: Frequent postage increases avoidable

Nancy Kearney May 11, 2009

Postage rate increases, such as the one that took effect today, can and should be avoided if Congress would rescind some of the "onerous financial shackles imposed" on the US Postal Service, according to the head of the national letter carriers union. The price of a first-class stamp rose 2 cents today, to 44 cents, the third straight annual increase.
 

Report: Online customer satisfaction declines

Chantal Todé May 11, 2009

Customer satisfaction with many of the largest online retailers fell 3% since last year, according to the annual Top 100 Online Retail Satisfaction Index from ForeSee Results and FGI Research. The research, which employs the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), is based on surveys of over 22,000 visitors to the top 100 e-retail Web sites by sales volume, as reported in the 2009 Internet Retailer Top 500 Guide. This year's aggregate score of 73 indicates online retailers may be dropping the ball.
 

Experience marketing agency expands, plans NYC hires

Cara Wood May 11, 2009

Portland, OR-based agency Taow Productions opened its second office on May 8 with the appointment of former Euro RSCG account director Karyn LeSuer. LeSuer joins the 12-person agency with the directive to lead the East Coast operations from New York City to help expand business and support the agency's global clients.
 

New study from iProspect highlights relationship between search and display

Sharon Goldman May 11, 2009

Search agency iProspect released a new study today, based on a survey commissioned by Forrester Consulting, which highlights the symbiotic relationship between search and display advertising. Almost as many people, the study says, perform a search around a company or product in a browser after seeing a display ad as click on the ad itself.
 

Vibe to launch new tabloid

Lauren Bell May 11, 2009

Vibe Media Group will launch a new print and online brand, The Most, in June. TheMostmag.com debuts June 1, to be followed by a print tabloid of the same name on June 16. The Most, circulation 300,000, will be distributed nationwide on a newsstand-only model.
 

List of investors at e-mail available

May 11, 2009

EMailtricity introduces the Active Investors e-Newsletter Subscribers (Opt-In Email File) to the market. The file contains individuals who have subscribed to an online e-newsletter featuring stock recommendations and investing information from leading financial advisors.
 

In This Week's Print Edition

Still "early days" for Twitter Search

Still "early days" for Twitter Search

Sharon Goldman May 11, 2009

The news that Twitter Search - which is currently simply a search box that trolls Twitter feeds in real-time - will also soon start crawling and indexing the links that Tweets link to, was covered closely last week by many news outlets, with plenty of questions as to whether this function could someday pose a threat to Google and other mainstream search engines.
 

Online Poll

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Today's lists and databases

America's Buying Behaviors

May 12, 2009

New list — America's Buying Behaviors — Dunhill International List Co. — This file contains consumers, by interest, using their past buying behavior from purchase data compiled from a variety of transactional sources.
 

Smooth As Silk Skin Product Buyers

May 12, 2009

New list — Smooth As Silk Skin Product Buyers — Macromark — This file contains buyers via DRTV and the Internet of skin beautifying products. The products cost $47.50 per month. This list is 73% female.
 

Preschool Plus

May 12, 2009

New list — Preschool Plus — Partners Marketing Inc. — This file contains parents with children age four to seven. Data are contributed from a set of parents' databases. Suggested usage includes magazine subscriptions, retail store outlets, financial planning services, book clubs for children, educational merchandise, and other marketers of preschool age related offers or other offers to moms and dads or new homeowners.
 

Directorship Magazine

May 12, 2009

New list — Directorship Magazine — Direct Media — This file contains subscribers of Directorship magazine, which offers news and information for corporate officers and board directors. These prospects earn an average of $965,400 annually and pay an average of $295 on their subscription. This list is 86% male.
 

Classified




Ken Malek Associates, Inc. is dedicated to serving the Direct Response and E-commerce segments for multi-channel marketers. Our client base is nation and international in scope and our areas of expertise include all major specialty areas including marketing, database marketing, information systems, marketing analysis, web marketing and development, merchandising, creative, telemarketing, customer service, inventory management, finance, operations and senior management. In addition, we have experience providing placements in list management/brokerage and outside vendor service organizations.

What separates Ken Malek Associates, Inc. from other search organizations is, first and foremost, our passion for and fluency in the direct marketing industry and over 50 years of collective corporate and executive experience.

Please contact us at:
P.O. Box 383
Yardley, PA 19067
215-579-2070


Or visit our website:
www.kenmalek.com



4 Tips: Twitter marketing

Twitter is everywhere and chock-full of consumers - so more and more marketers want to get on the Tweeting bandwagon. But how can you be sure you're making the most of your microblogging efforts? Four experts share their top tips. Click here to read.


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