Tuesday, June 15, 2010

DMNews Digital Insider: Sears launches Blue Crew HQ customer service site

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Inside Digital

Q&A: Mark Graydos, VP of marketing, VirtuOz

Q&A: Mark Graydos, VP of marketing, VirtuOz

Rose Gordon

The head of global marketing at VirtuOz, a company that provides virtual chat agents for the websites of companies like eBay, Michelin and Vodafone, speaks with DMNews senior editor Rose Gordon about automation and leveraging online data.
 

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Sears launches Blue Crew HQ customer service site

Iris Dorbian

Sears Holdings boosted the online customer service of its namesake retail brand June 10 by launching the Sears Blue Crew HQ site.
 

Overstock.com launches virtual storefront for small businesses

Iris Dorbian

E-commerce merchant Overstock.com officially unveiled its Main Street Store microsite on June 4. The new retail channel will contain more than 2,500 products from small and minority-owned businesses across the country. Categories include furniture, jewelry and gourmet food.
 

Social media part of Best Buy CRM strategy, but traditional tactics remain

Frank Washkuch

Electronics retailer Best Buy is using an arsenal of social media tools to interact with consumers, but it is not turning away from newspaper inserts and other traditional marketing tactics, Barry Judge, the big box retailer's EVP and CMO, said June 8.
 

Pepsi launches tech program

Kevin McKeefery

PepsiCo has launched an open-call competition for technology, media and communications startups to submit mobile, social media, location-based retail, and video and gaming ideas.
 

Steve Madden's online sales jump after site redesign

Rose Gordon

Steve Madden improved its online conversation rate by 112% since last year, partially by redesigning its e-commerce site to incorporate additional customer personalization, said Andrew Koven, president of e-commerce and customer experience at the shoe and bag retailer.
 

California Lottery reviewing agencies for integrated work

Dianna Dilworth

The California Lottery has issued an RFP seeking advertising and integrated communications services, noting that it will conduct an increasing amount of digital work in coming years.
 

DMNews Essential Guide to Search Engine Marketing

DMNews Essential Guide to Search Marketing now online

DMNews Essential Guide to Search Marketing now online

The 2009 DMNews Essential Guide to Search Marketing is now available online. Click on the image or headline to read.
 
Take advantage of pharma SEM: Your Rx for success

Take advantage of pharma SEM: Your Rx for success

Dan Brough, SVP, search director, Draftfcb

Hitwise reports that medical searches made up 45% of total online traffic from all categories last year, and eMarketer says online ad spend by the pharmaceutical industry is expected to reach $2.2 billion in 2011.
 



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DMNews: Kodak b-to-b campaign touts scanner line

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Today's News


Kodak b-to-b campaign touts scanner line

Dianna Dilworth

Kodak has launched a business-to-business direct marketing campaign to promote its i4000 Series scanners. Digital and direct agency Catalyst, a longtime Kodak partner, created the effort.
 

A&E, Barnes & Noble use e-mail, giveaways to promote 'The Glades'

Iris Dorbian

Cable television network A&E has partnered with bookseller Barnes & Noble to promote the July 11 premiere of crime mystery series The Glades. The companies are mailing the book version of the show's pilot episode to Barnes & Noble customers.
 

HSN to launch spinoff channel

Iris Dorbian

Shop-from-home company HSN will launch a spinoff 24-hour TV shopping channel August 1 on the Dish Network. HSN2 will air repeats of HSN's most popular shows.
 

MeritDirect buys Venture Direct Worldwide

Frank Washkuch

List management company MeritDirect said June 14 that it will acquire Venture Direct Worldwide, a fellow list management firm. Financial terms of the deal were not disclosed.
 

NextMark releases 'Aquarium Fish International' file to market

NextMark released the 'Aquarium Fish International' list to market on June 11. 'Aquarium Fish International' is a publication that serves hobbyists who keep freshwater fish, pond fish, marine aquarium fish and invertebrates.
 

From the print edition

Creative campaigns from The Miami Heat, Dixie Bones, Zinio

Creative campaigns from The Miami Heat, Dixie Bones, Zinio

Heat Fans show support for All-Star on WeWantWade.com; Dixie Bones celebrates restaurant openings with dimensional mail; Zinio's 5 for $5 Cinco de Mayo iPad campaign boosts subs.
 

Search buying after Yahoo-Microsoft deal

Search marketers are readying new paid search buy strategies in preparation of the Yahoo-Microsoft search deal, which is expected to be implemented in the US by the holidays. Four experts offer tips
 

Today's lists and databases

Norway Business- Email

Norway Business- Email - This file contains The Norway Businesses E-Mail database, which includes top-level executives at Norway business locations - Global Village Marketing & Data Services, Inc.
 



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© 2010 Haymarket Media Inc.