Thursday, June 4, 2009

DMNews: PRC approves USPS summer sale

June 4, 2009

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The PRC approves the USPS summer sale

Cara Wood June 04, 2009

The Postal Regulatory Commission today unanimously approved the US Postal Service's proposal to implement a "summer sale" or Standard Mail Volume Incentive Pricing Program. The seasonal rates are scheduled to take effect on July 1. The program is open to larger mailers, which had a demonstrable volume of at least 1 million Standard Mail letters and flats between October 1, 2007 and March 31, 2008, according the PRC's press release. Eligible mailers will receive a 30 percent rebate at the conclusion of the sale period.
 



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DMNews' Database Weekly: Grocery chains intensify loyalty efforts


June 4, 2009

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News


Grocery chains intensify loyalty efforts

Lauren Bell

K-VA-T, a regional chain of grocery stores in the Southeast, has started implementing Retalix Loyalty software to manage the latest phase of its customer loyalty program. The 106-store chain was already using Retalix StoreLine and HQ software to manage point-of-sale and price management, but still put out an RFP to about 20 vendors before choosing Retalix Loyalty. The new system, which will manage the Food City ValuCard Baby Club, Kids Club, Pet Club and Wine Club programs, delivers targeted, personalized offers to consumers and tracks offer performance in real-time.
 
Hotbox Pizza debuts mobile loyalty program

Hotbox Pizza debuts mobile loyalty program

Dianna Dilworth

Indiana-based HotBox Pizza has found the second time the charm for its mobile loyalty and rewards program. After only a month in test drive, the new program, which is being powered by mobile services firm Tetherball, has already seen a 24% redemption rate from the opt-in offer and a 10% redemption rate on the proceeding coupons.
 

Dairy Queen taps mobile tech for loyalty

Lauren Bell

Dairy Queen has signed on to use a new RFID-based mobile loyalty platform from mobile marketing company Tetherball. The new Tetherball platform, released June 2, helps clients like Dairy Queen deliver permission-based mobile coupons, rewards, sweepstakes and notifications to consumers through an RFID chip, called a Tetherball Tag, which attaches to their mobile phones.
 

Top Tips: Keeping your databases safe and secure

Sharon Goldman

As data collection becomes increasingly complex, sophisticated and essential for marketers, protecting the security of those databases is more important than ever. We asked several top experts to offer their best tips for how marketers can make sure their data stays safe.
 

Studies: Banks should focus on trust post-financial crisis

Lauren Bell

The world's ongoing economic issues have taken their toll on consumers' view of banks, and new reports from Forrester Research, S1 and other firms are now backing up the anecdotal evidence that banks are suffering from a CRM crisis.
 

RightNow helping clients get social

Lauren Bell

RightNow Technologies has joined the growing field of CRM providers offering social network monitoring to clients. Cloud Monitor, part of RightNow's latest service suite upgrade, tracks consumer comments on Twitter and YouTube and feeds these data into the user company's CRM system.
 

Really Simple Systems brings CRM services to North America

Lauren Bell

Really Simple Systems, a hosted CRM vendor based in the UK, has expanded its services to North America with the opening of a Toronto office. The company — the largest vendor of Web-based CRM in the UK — works mainly with small and midsized businesses with five to 200 users.
 

Column


Gaining greater returns from the grocery store

Gaining greater returns from the grocery store

Lorne Schwartz, CEO, MEI Computer Technology Group Inc.

Consumer packaged goods (CPG) manufacturers have been using trade funds for decades now in order to influence retailers and to collaborate on marketing programs that ultimately shape consumer behavior. The rise of store brands, complex and expensive demand data, regulatory issues, and an expanding marketing mix all combine to further complicate the process. Add to that a general lack of cooperation and common goals between suppliers and retailers, and trade promotions management starts to look like a pretty hairy problem.
 

DMNews' Essential Guide to Lists, Database Marketing & Data Services

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists and Databases is now available as a PDF file. Click on the image or headline to download it.
 








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DMNews: Systemax exits hosted e-commerce software business

June 4, 2009

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Today's News


Systemax exits hosted e-commerce software business

Chantal Todé June 03, 2009

Systemax Inc. is exiting the ProfitCenter Software (PCS) hosted software business and a majority of the PCS workforce will be leaving the company. The company pointed to the current economy for its difficulties selling PCS to potential customers. The PCS product is a Java, Web-based order management and e-commerce system.
 

MMA Forum: Mobile marketing grows, trust is key

Dianna Dilworth June 03, 2009

Mobile marketing represents 1.8% of all marketing expenditures in 2009, and while this may seem like a small number, the average mobile marketing budgets are growing by 26% per year, according to research by Peter Johnson, VP of market intelligence and strategy at the Mobile Marketing Association, presented today at the MMA Forum in New York. This growth, it should be noted, is happening when marketers are seeing a 7% drop in their average marketing budgets.
 

Energy drink Guru launches fully social push

Nathan Golia June 03, 2009

Guru, an organic energy drink available in Whole Foods and other health food stores nationwide, has launched the "Clean energy for dirty minds" campaign. Virtue Worldwide, the creative and branding arm of the Vice network, is the agency working on the campaign, which targets young, urban consumers with a number of social media.
 

Illinois State University Foundation engages JHG for mobile effort

Chantal Todé June 03, 2009

The Illinois State University Foundation has selected digital marketing agency JHG for digital and mobile services to help in its fundraising efforts. "A lot of colleges and universities are struggling to bring younger people into their fundraising programs," said Elizabeth Estes-Cooper, EVP and chief strategy officer at JHG. Several factors are contributing to the issue, including that a lot of younger people prefer donating to causes over institutions and that many only have cell phones and not land lines, making telemarketing difficult, explained Estes-Cooper.
 

Grocery chains intensify loyalty efforts

Lauren Bell June 03, 2009

K-VA-T, a regional chain of grocery stores in the Southeast, has started implementing Retalix Loyalty software to manage the latest phase of its customer loyalty program. The 106-store chain was already using Retalix StoreLine and HQ software to manage point-of-sale and price management, but still put out an RFP to about 20 vendors before choosing Retalix Loyalty. The new system, which will manage the Food City ValuCard Baby Club, Kids Club, Pet Club and Wine Club programs, delivers targeted, personalized offers to consumers and tracks offer performance in real-time.
 

Silverpop revamps tool

Dianna Dilworth June 03, 2009

Silverpop has revamped its Engage B2B e-mail interface making things easier for clients such as Pauline McCormack, a marketing consultant, who manages the e-mail campaigns for three different supply chain companies. The new Engage includes a new campaign graphical user interface that lets marketers drag and drop their e-mails into a storyboard-like editor.
 

Corporate gift buyers list available

June 03, 2009

ETargetMedia.com Inc. has introduced the Corporate Gift Buyers list to the market. This file contains executives and professionals who are responsible for purchasing gifts, incentives and holiday merchandise for their company's employees and corporate clients.
 

In This Week's Print Edition

Boomer women get social

Boomer women get social

Sharon Goldman

As women age 45 to 65 make massive moves online — particularly onto Facebook and other social media — marketers work to catch up.
 

Make the most of your mobile Web creative

Creating a mobile Web, or wireless access protocol (WAP), site doesn't mean simply shrinking the site you've made for the PC-based Internet. Four experts offer their tips on optimizing mobile Web creative.
 

Web Weekly

Top Tips: Keeping your databases safe and secure

As data collection becomes increasingly complex, sophisticated and essential for marketers, protecting the security of those databases is more important than ever. We asked several top experts to offer their best tips for how marketers can make sure their data stays safe.
 

Today's lists and databases

Clemson Professional Development for Women Attendees/Inquirers

New list — Clemson Professional Development for Women Attendees/Inquirers — GreatLists.com — This file contains women who have attended or inquired about the Professional Development for Women program, presented by the Clemson University Office of Continuing Education.
 

Higher Education Student Applicants

New list — Higher Education Student Applicants — Interactive Marketing Solutions — This file contains individuals looking to improve their lives and advance their career. They are motivated students searching for higher education and scholarships for a variety of majors. The average age of prospects is 27, and their average income is $37,000. Sixty-two percent are female.
 

Matrix Group Catalog Blow-In

New insert program — Matrix Group Catalog Blow-In — List Services Corp. — Inserts can be blown in the catalogs from the Matrix Group, a mail order apparel designer and sporting goods catalog company that offers unique, hard-to-find clothing, accessories and other items with an athletic focus to the youth and junior markets.
 

3D Multi-Touch Database

New list — 3D Multi-Touch Database — Millard Group — This file contains buyers across a wide variety of product affinities and interests. It offers a modeling program, including profile, response and mail file match programs, to maximize results on its postal, e-mail and phone segments.
 

Classified




Ken Malek Associates, Inc. is dedicated to serving the Direct Response and E-commerce segments for multi-channel marketers. Our client base is nation and international in scope and our areas of expertise include all major specialty areas including marketing, database marketing, information systems, marketing analysis, web marketing and development, merchandising, creative, telemarketing, customer service, inventory management, finance, operations and senior management. In addition, we have experience providing placements in list management/brokerage and outside vendor service organizations.

What separates Ken Malek Associates, Inc. from other search organizations is, first and foremost, our passion for and fluency in the direct marketing industry and over 50 years of collective corporate and executive experience.

Please contact us at:
P.O. Box 383
Yardley, PA 19067
215-579-2070


Or visit our website:
www.kenmalek.com




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