Thursday, May 28, 2009

DMNews' Database Weekly: Ace Hardware, Targus make loyalty easier


May 28, 2009

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News


Ace Hardware, Targus make loyalty easier

Lauren Bell

Ace Hardware Corp. has begun using TargusInfo's On-Demand Insight tools to better manage its card-based loyalty program. With TargusInfo, Ace Hardware employees need only collect customers' phone numbers at the point of sale to sign them up for an Ace Rewards Card. TargusInfo's On-Demand Identification services then use the numbers to automatically capture other contact information, like e-mail and mailing addresses, which Ace uses to communicate to customers.
 

Barclays India adds loyalty program

Lauren Bell

Barclays Global Retail and Commercial Bank (GRCB) India has launched a new loyalty program for its Retail Liabilities Division with help from ElectraCard Services. The loyalty program is designed to help Barclays increase customer registration for and usage of its multiple service channels, including mobile banking, SMS alerts, debit cards, ATM and online banking.
 

Avid joins Salesforce CRM roster

Lauren Bell

Avid, a producer of digital audio and video technology, is in the process of implementing Salesforce CRM across all customer-facing operations in an effort to get a better understanding of its customer base. Salesforce was chosen as the company's global CRM system following a formal evaluation and review process.
 
MetLife retention campaign boosts loyalty

MetLife retention campaign boosts loyalty

Lauren Bell

2008 was an exciting year for insurance companies in Massachusetts: Governor Deval Patrick introduced a new "managed competition" plan designed to entice new insurers to enter the market.
 

Mercy Home chooses Amergent for data management

Lauren Bell

Mercy Home for Boys and Girls, a nonprofit organization and home for children in need, has tapped Amergent to manage its constituent database. Amergent's nonprofit data management software, Portfolio, was chosen following a lengthy search process, which included a formal RFP and presentations from three finalists. Portfolio will replace Mercy Home's legacy system as the nonprofit works to improve its multichannel outreach and expand its constituent base.
 

Column


Web analytics tools should measure social media

Web analytics tools should measure social media

Albert Gouyet, VP of Marketing, Quantivo

If you are responsible for a Web site, it is easy to believe that you are well prepared to capitalize on a surprise influx of visitors driven by social media and viral behavior. However, most Web analytics tools today were designed for Web 1.0 -- a world where visitor behavior did not change in a flash. Luckily, new types of technologies designed for these kinds of behavioral analysis are emerging. Known under various names such as associative, temporal or affinity databases, these solutions are reaching the level of maturity, scalability and performance necessary to handle Web data.
 

DMNews' Essential Guide to Lists, Database Marketing & Data Services

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists & Databases is now online

The 2009 DMNews Essential Guide to Lists and Databases is now available as a PDF file. Click on the image or headline to download it.
 








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DMNews: Ogilvy & Mather forms sustainability practice

May 28, 2009

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Today's News


Ogilvy & Mather forms sustainability practice

Chantal Todé

In a strategic move intended to make it easier for clients to access the agency's experience in sustainability-related issues, Ogilvy & Mather Worldwide has expanded its global sustainability practice, unifying multiple offerings into a new entity called OgilvyEarth. The new cross-discipline practice will be focused on helping businesses deal with the communication of sustainability, from both cultural and business perspectives.
 

CBS Outdoor merges text with billboards

Dianna Dilworth

CBS Outdoor has launched a new text messaging capability for its advertisers' outdoor media campaigns. The program, called Txt2go, will include a text keyword on advertiser signage that consumers can use to access marketing messages from the client, including special offers and promotions.
 

LAetcetera stumbles out of the starting gate

Lauren Bell

LAetcetera, the second weekend glossy planned as an insert for the Los Angeles Times, has suspended publication after only a month of printing. It was scheduled to have been mailed three times per month. The paper's first insert glossy, the monthly LA, will continue publishing.
 

Archway moves into consumer promotions with acquisition

Chantal Todé

Archway Marketing Services, which provides fulfillment services, print management and business intelligence to businesses, has entered a deal to acquire the supply chain management division of Resolve. The deal is expected to close at the end of June. While the two companies have competed in the past on the business-to-business side on fulfillment of marketing and point-of-sale materials, the deal with Resolve brings capabilities in consumer-facing marketing materials.
 

List Services Corporation rolls out USA Today Buyline E-mail Masterfile

List Services Corporation introduces the USA Today Buyline E-mail Masterfile to the market. People in this masterfile are USAToday.com readers who have opted to receive offers from USAToday.com advertisers.
 

In This Week's Print Edition

How can I use my direct marketing skills to 
enhance my job search?

How can I use my direct marketing skills to 
enhance my job search?

Jim John, career expert, MarketingJobForce.com

Once you have inventoried the employers who are hiring, the companies you want to target, and what positions are available, it is time to get creative. In addition to posting your résumé online, consider using a featured résumé listing or résumé distribution service to directly market yourself to employers and differentiate yourself.
 
Greening your mail cuts costs as well

Greening your mail cuts costs as well

Adam Collinson, mailstream consulting manager, Pitney Bowes Management Services

Direct mailers looking to cut costs while increasing effectiveness need look no further than cleansing and qualifying customer and prospect addresses. The solution goes further than simply utilizing address cleansing software, though. Instead, consider employing managed address services to avoid wasted costs and lower response rates resulting from undeliverable-as-addressed (UAA) mail.
 

Web Weekly

6 Tips: Integrating social media with other marketing channels

Social media is a hot, ongoing buzzword among marketers. But just good social marketing goes beyond just having a Facebook page. How can you be sure to take advantage of these tactics and integrate it with the rest of your marketing efforts? Six experts share their top tips.
 

Today's lists and databases

Going for a Grant

New list — Going for a Grant — ListBargains — This file contains entrepreneurs that want to start or expand their own business. These men and women have committed to a monthly subscription for instruction using a credit card online. They want to learn how to apply for available government grants.
 

Handyman Masterfile

New list — Handyman Masterfile — Worldata — This file contains individuals who offer repair services for home and business owners. They have a diverse knowledge of skills such as painting, woodworking, landscaping, decorating, plumbing, electrical work, carpentry, home repairs and more.
 

Health Report & Book Buyers From University Health Publishing

New list — Health Report & Book Buyers From University Health Publishing — Specialists Marketing Services — This file contains buyers of family health books, medical reference handbooks, healthy lifestyle cookbooks, and special reports on important medical topics. This is a group of highly educated, health-conscious buyers who are looking to these leading health institutions for specialized reports and books that provide in-depth information. These readers are educated and have discretionary income that expands beyond their interest in health. Eighty percent are homeowners and the average income of prospects is $75,000.
 

Wings of a Dove - Animal Welfare Donors

New list — Wings of a Dove - Animal Welfare Donors — List Connection Inc. — This file contains donors who have responded to a wide variety of telemarketing and direct mail fundraising efforts. The average age is 45 and the average income is $50,000. These self-admitted donors should be responsive to many types of animal welfare related fundraising offers as well as other fundraising efforts.
 

Classified




Ken Malek Associates, Inc. is dedicated to serving the Direct Response and E-commerce segments for multi-channel marketers. Our client base is nation and international in scope and our areas of expertise include all major specialty areas including marketing, database marketing, information systems, marketing analysis, web marketing and development, merchandising, creative, telemarketing, customer service, inventory management, finance, operations and senior management. In addition, we have experience providing placements in list management/brokerage and outside vendor service organizations.

What separates Ken Malek Associates, Inc. from other search organizations is, first and foremost, our passion for and fluency in the direct marketing industry and over 50 years of collective corporate and executive experience.

Please contact us at:
P.O. Box 383
Yardley, PA 19067
215-579-2070


Or visit our website:
www.kenmalek.com




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