Thursday, July 15, 2010

DMNews Database Weekly: A look at grocery store loyalty marketing

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Inside CRM/Database

Q&A: Scott Wetzel, Excentus' VP of marketing

Ryan Chatelain

The mention of a grocery store loyalty program might conjure thoughts of cost-conscious shoppers toting membership cards that entitle them to discounts on mundane household items like toilet paper.
 

News


Segmenting tweens/teens

Segmenting tweens/teens

Teens control billions in buying power, creating an audience for marketers
 

USA Network program rewards loyal viewers

Ryan Chatelain

USA Network launched a loyalty program July 13 called "Character Rewards." The cable TV network's viewers can earn and redeem points for gift cards and show-branded merchandise through the Web.
 

Rentrak, Experian Simmons partner to integrate viewership data

Shahnaz Mahmud

Media measurement and analytics firm Rentrak Corporation has partnered with research and analytics company Experian Simmons to offer national and local consumer purchase data through the integration of their viewership measurement services.
 

Column


Establishing moments of truth with customers

Jenny Belser

A single experience can define and shape a customer's relationship with your brand.
 

From DMNews' Direct Line Blog

Waiting to see the after-effects of the World Cup

Shahnaz Mahmud July 13, 2010

On Sunday, I sat in a pub in midtown Manhattan watching the World Cup final, the much anticipated face-off between The Netherlands and Spain. The results didn't go my way—with Spain scoring a goal in the extra time given, due to the 0-0 result at the end of the regulation match.
 

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DMNews' Essential Guide to Lists & Databases

The 2010 Essential Guide to Lists & Databases is now online

The 2010 Essential Guide to Lists & Databases is now online

The 2010 DMNews Essential Guide to Lists & Databases is now available for $19.95 as a pdf. Click above to download
 
Managing customer engagement to prevent attrition

Managing customer engagement to prevent attrition

John Strabley, manager of marketing strategy and planning, Quaero

Most companies understand the value of retaining customers vs. the cost of replacing them, but many still struggle with attrition issues.
 




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